Shared problem solving

Co-design & inclusive facilitation

Create the conditions for people to think, design and decide together. Give lived expertise a clear role in shaping the problem, exploring options and choosing what happens next.

Discuss this service

Who this is for

Health services, researchers, community organisations and cross-sector teams working with consumers on a service, project or improvement priority.

A useful starting point when…

You want consumers to help define the problem before solutions are chosen.
Your team needs a structured, inclusive workshop or facilitated discussion.
You have gathered insight and need a transparent way to turn it into decisions.

What the work can include

From a clear purpose
to practical action.

We agree the depth and combination of support around your brief. These are examples of the work we can scope together.

Prepare for participation

Clarify the purpose, the decisions open to influence and how the group will work together. Consider whose perspectives are needed, how people will be invited and what support will help them participate.

Facilitate useful conversations

Choose activities and formats that fit the group. Make room for different ways of contributing, shared reflection and respectful discussion of competing priorities, rather than assuming everyone is comfortable in the same workshop format.

Turn insight into action

Bring the themes and options together in accessible language. Agree practical next steps, identify who will make each decision and plan how participants will hear what changed as a result of their contribution.

Tangible outputs

Leave with something
you can use.

Shared understanding and a visible connection between what people contribute and what your team does next.

Depending on the agreed scope

A co-design or facilitation plan with a clear decision scope
Participant preparation and accessible session materials
Facilitated workshops or discussions
A synthesis of insights, options and agreed next steps

Can you facilitate an online or hybrid group?

You can request online, in-person or hybrid facilitation. We will discuss the group, access requirements and purpose of the session before agreeing a format.

See how an engagement works

Start with a conversation

Let’s work on what matters.

Tell Shyam about your project, your context and the decisions you want to improve.

Discuss your project